Shipping policy
Thank you for choosing HandheldFan. We are committed to providing a smooth, reliable, and transparent shipping experience for every customer. Please review the information below regarding our shipping process.
1. Shipping Coverage
HandheldFan.space proudly offers Free Worldwide Shipping on all eligible orders.
No minimum purchase is required, and there are no hidden shipping fees.
2. Order Processing
Orders are processed within 1–3 business days after payment has been successfully confirmed.
Orders are processed Monday through Friday, excluding weekends and public holidays.
During peak shopping seasons or promotional events, processing times may be slightly longer.
3. Estimated Delivery Time
Estimated delivery time:
7–10 Business Days
Please note that delivery estimates are not guaranteed and may vary depending on:
- Destination country
- Customs clearance
- Local postal services
- Weather conditions
- Public holidays
- Carrier delays
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Tracking details may require 24–72 hours before becoming active.
5. Shipping Address
Customers are responsible for providing accurate shipping information.
HandheldFan.space cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided during checkout.
If you notice an error in your shipping address, please contact us immediately before your order is dispatched.
6. Customs, Duties & Taxes
International shipments may be subject to customs inspections depending on local regulations.
Any applicable customs duties, taxes, or import fees are determined by local authorities and remain the responsibility of the customer unless otherwise stated.
7. Lost or Delayed Packages
If your package appears delayed beyond the estimated delivery window, please contact our customer support team.
We will work directly with the shipping carrier to investigate and provide updates as quickly as possible.
8. Damaged Deliveries
If your order arrives damaged during transit, please contact us within 7 days of delivery.
Please include:
- Order number
- Photos of the damaged item
- Photos of the shipping package
- Brief description of the issue
We will review the case promptly and arrange a replacement or refund when appropriate.
9. Multiple Shipments
Depending on product availability and warehouse locations, your order may arrive in separate shipments.
There will be no additional shipping charges for multiple packages.
10. Contact Information
For any shipping-related questions, please contact us:
HandheldFan.space
Website: https://southvista.space
Email: macklinmottley07@hotmail.com
Phone: (416) 993-6692
Business Address:
48-338 Clyde Rd
New Glasgow, PE
Canada